CSC Unveils Tool to Expedite Servicer Aid

CSC, a provider of technology based in Falls Church, Va., has announced the introduction of Borrower Inquiry, a tool designed to enable homeowners facing foreclosure to track the status of their requests for help from their mortgage servicers. The company said this capability will also help expedite workout requests by substantially reducing inbound calls to servicers and freeing up resources. The inquiry tool, which can be used by any servicer, informs borrowers of progress in accordance with the Hope Now Servicer Guidelines released in June. The borrowers can use a secure website to access updates from mortgage servicers on the status of their workouts. CSC said Borrower Inquiry is the first of several planned default management tools the company is designing to facilitate workouts and improve loss mitigation process efficiency. CSC can be found online at http://www.csc.com.