CTX Transitioning From Branches to 'Production Center'

CTX Mortgage of Dallas is in the process of closing its remaining retail branches, shifting its originations to a call center-like production center that caters only to consumers that are buying homes from its parent company. CTX Financial Services CEO Wayne Norton told MortgageWire that he expects the transition from branches to mortgage/call center to be completed by March at the latest. CTXFS is a subsidiary of the publicly traded Centex Homes. Area managers and mortgage counselors will work in the field to funnel customers to the mortgage center in Dallas. Offering GSE and FHA products, CTX will originate home mortgages in 21 states where it has Centex subdivisions. The production center will employ between 70 and 80 people.

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