eLynx Helps Boost Ditech E-Sign Conversion

Cincinnati-based eLynx Ltd. has helped Ditech.com, Costa Mesa, Calif., achieve a 35% borrower conversion from paper to e-signed disclosures in May, according to eLynx.That success was achieved by training 2,500 Ditech.com loan representatives and 2,200 processors to use a new browser-based eWelcome service that lets mortgage customers securely receive, review, and approve documents via the Internet. An eLynx spokesman said a key to the great success of the launch was that Ditech not only trained all affected staffers before the launch, but provided incentives and prizes to the sales teams achieving the highest tallies of paper-to-electronic conversions with their borrowers. Ditech.com said it expects to use the service to shrink cycle times and bring consumers closer to embracing a fully paperless loan transaction. The companies can be found on the Web at http://www.elynx.com and http://www.ditech.com.