As regulatory scrutiny has intensified, servicers of U.S. residential mortgage-backed securities have implemented mostly positive operational changes, according to a recent survey by Fitch Ratings.The predominant changes took place in customer service, borrower communications, dispute resolution, fees charged, payoff practices, collections, and default management, the rating agency reported. "Developments such as online call scripting, enhanced monthly billing statements and payoff quotes, and the advent of the one-call resolution indicate that while servicers have different approaches to customer service, all of them take the quality of borrower interaction very seriously," said Thomas Crowe, a Fitch director. Most of the changes are positive, but the use of extended or multiple repayment plans and modifications, and incentives to collectors to keep loans out of foreclosure, may lead to higher losses on some mortgage pools in the long run, the rating agency said.
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The increasing frequency and severity of droughts was top of mind for panelists at AmeriCatalyst's "Going to Extremes" conference Thursday.
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In a Senate hearing, Director Sandra Thompson said a raise to the required income threshold provided to affordable housing was on the table, while housing regulators also faced questions related to property insurance hikes and title insurance waivers.
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The nonpayment rate for non-qualified mortgages is up 21 basis points from February and 134 basis points from March 2023, Morningstar DBRS said.
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The government mortgage-bond guarantor will require additional information on foreclosure prevention actions, and retire some forbearance reporting.
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But views are split, at least in the near-term on whether rising mortgage rates are holding back the Spring home purchase season.
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The top five producers had an average dollar volume of FHA loans of more than $50 million in 2023.
April 18