Heart Financial Services Starts New Short Sales Division

In order to help clients manage the overwhelming number requests for assistance in creating financial packages for review and decisioning, Heart Financial Services LLC is starting a division to assist mortgage loan servicers with preforeclosure or short sales. The new short sales division will field consumer inquiries, guide consumers through the creation of a complete financial and hardship package, and where appropriate delegated authority is granted, make the underwriting decision to approve transactions, the company said. "By leveraging our experience in handling well over one million borrower contacts in traditional loss mitigation, we can free up vital mortgage servicing and investor resources that can be better spent on approving these sales," said Gerald Alt, president and CEO of the Northbrook, Ill.-based company.