Law Firm Touts 'Comprehensive' REO System

Jackson & Associates Inc., an Orange County, Calif.-based law firm, has announced that it will replace its OnDemand case management platform with Symphony, which it calls "the first comprehensive solution" for real-estate-owned legal process management.Now in the final phase of beta-testing, Symphony provides full management capabilities for evictions, post-foreclosure bankruptcy matters, and litigation, as well as enterprise-level resources for broker management, cash-for-keys/cash-for-trash offer management, and attorney/broker grading, the law firm said. "The legal matters that arise in the REO industry are complex, and there has been a need for a more cohesive and comprehensive approach to managing the entire process," said Robert Jackson, president and senior managing attorney of the law firm, which provides legal services and legal process management to the REO industry. " .... As much as 40% of an REO asset portfolio can be tied up in possession-related matters, and simple workflow and tracking systems don't go far enough in delivering the complete solution that's needed."