Lower-income borrowers are less likely to shop around for a mortgage quote—or use technology to aid them in the process, according to a study conducted by Fannie Mae. 

Moreover, this category of shopper is more likely to have a mortgage broker or real estate agent influence their loan decision (30% and 29%, respectively, compared with 20% for both in the middle-income category and 17% and 14% for the higher-income category).

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