LSI Credit Services, a division of Fidelity National Financial Inc., Jacksonville, Fla., has released a new point-of-sale website designed to provide originators with increased efficiency and effectiveness in credit services ordering and management processes.The new site provides originators with easy access to LSI Credit Services' products and credit reports and improved ordering functionality for its supplemental credit service offerings, LSI said. An online chat feature has been added to enable customers to discuss questions on products or services with a member of the customer service team in real time. In addition, originators will be able to access LSI Credit Services' accounting department through the chat feature to address online billing questions. Several administrative features have also been incorporated, such as a management reporting feature to provide clients with information, including the number of credit reports ordered, report turn-around times, and management summaries, LSI said. The site also includes a tracking feature that organizes product and service fees by borrower and a component that enables administrative users to add and delete users as needed. The new website can be found online at http://www.lsicredit.com.
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