Wells Fargo and BankAmerica are now offering borrowers Internet access to home equity loans.So far Wells Fargo has approved 1,600 applicants, totaling $10 million. Eventually, the San Francisco-based banks are expected to expand the service to mortgages, credit cards, and other loans. Wells Fargo reports that 28% of its home equity loans made through the Internet were to non-bank customers, compared with 20% through the bank's branches. "Customers don't care if they have an existing relationship as long as the bank is willing to lend them money," says Karen Shapiro, senior vice president and online channel manager at BankAmerica. Wells Fargo's website address is http://wellsfargo.com/home, and BankAmerica's is http://www.bofa.com.
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