Banco Popular de Puerto Rico

With hundreds of digital mortgage products on the market, lenders must focus on their core business objectives to avoid getting overwhelmed by all the bells and whistles, says Teresa Blake, managing director of business optimization at KPMG.

Teresa Blake, managing director of business optimization at KPMG, explains how top mortgage lenders phase in their digital mortgage capabilities and where new industry innovations are headed.

Atlantic Home Loans CEO Ed Buchser expects his company to stay relevant in years to come, and he's tapping technology to help him get there.

The industry is learning to navigate digital mortgage technology, but there’s no right or wrong approach, says Atlantic Home Loans CEO Ed Buchser.

Design is the "translation layer" between business and technology, and puts physical form to company goals, says USAA Chief Design Officer Meriah Garrett.

With customers in Afghanistan and a headquarters in San Antonio, USAA uses digital mortgage tools to craft a consistent experience and reach borrowers around the globe, according to Executive Director of the Mortgage Digital Experience Mark Burrage.

After being acquired by Citizens Bank, Franklin American Mortgage has an expanded customer base and product offerings, but is also better positioned to embrace digital mortgage technology, says Franklin Chief Information Officer Matt Rider.

Technology will help compile and assess property data so that the future of real estate appraisers is that they won’t exist, says Matt Rider, chief information officer at Franklin American Mortgage.

Dominick Marchetti, chief technology officer at loanDepot, explains how the digital mortgage era is being driven by borrowers seeking a more dominant role in the process.

Bank of America is taking what consumers are accustomed to on the banking side and applying that to its lending division to offer a consistent digital experience, says John Schleck, the bank’s senior vice president.