Mary Mack, who heads Wells Fargo's consumer banking and small business division, talks about the challenges of reforming a bank's culture from the inside, the rise of women in the banking industry and reaching customers who need their services the most
City National Bank CEO Kelly Coffey talks about what she’s doing to create a more transparent and supportive workplace, as well as the challenges of expanding during a pandemic.
Bank of America's Managing Director for Small Business Sharon Miller led the company's involvement in the Paycheck Protection Program, which produced more than 343.000 loans, most in the country.
Mortgage lenders focused on efficiencies and a great borrower experience look for any advantage available to help automate their workflows and mitigate risk.
Although Platinum Home Mortgage Corporation (PHMC) is known for being very high touch, it is also high tech— seeking out ways to streamline processes, eliminate extra steps, and optimize the entire loan process, from origination through closed loan delivery.
Ellie Mae reexamined the entire underwriting process to identify a new approach that uses technology for scalable productivity gains, balanced with the expertise and judgment of human review. Learn more.
