Cloudvirga

Transcription:
Transcripts are generated using a combination of speech recognition software and human transcribers, and may contain errors. Please check the corresponding audio for the authoritative record.

Christopher Sayre (00:08):
Hello everybody. I'm Chris.

Carissa Orozco (00:10):
Hello, I'm Carissa, and we are excited to show you our new point of sale platform called Tropos.

Christopher Sayre (00:16):
So working in the FinTech industry, we all have experienced single-use, single purpose-built solutions with limited adaptability and challenges with scaling. Tropos grew out of the recognition that most point of sale platforms are not designed for financial institutions that offer a variety of loan products across several business units. Tropos's solution is designed to sit on top of your existing tech stack, support a broad portfolio of lending products, and put the control of the consumer experience into your hands. To show you how this solution might work for you, we're going to demonstrate on a few lender examples.

(00:54):
Home Byte is our first mock lender specializing in standard mortgage transactions. We're going to go ahead and log in as Brian here so we can review his loans in progress. Let's have a look at his HELOC. Notice the stepper navigation across the top of the screen. The order of the pages is tailored specifically for the HELOC product. Brian's application is completed through the income page, so we're going to take a moment now to verify income through our verification services. Tropos has the ability of supporting services of your favorite vendors because the open API concept provisions agnostic integrations. One of Tropos's objectives has always been to ensure no loss of functionality with every incremental gain of configurability. Let's submit the application, and the borrower's needs list tasks shown here are either built off of our rule sets within Tropos, or they feed over directly from the LOS platform as a condition. These tasks can be completed in line with the applications, so no separate logins are necessary. With Tropos, everything the consumers need is within their reach. But let's go ahead and check out another loan product.

Carissa Orozco (02:01):
So we're going to look at Brian's reverse mortgage application, which he has started but not yet submitted. You can see here that these questions are tailored specifically to a reverse mortgage product, which is a specialty in each product. Tropos can handle any loan product, specialty or not, and you can see that the questions are tailored specifically to this loan type. But let's look at another lender.

Christopher Sayre (02:26):
So let's take a step outside of mortgage and check out another type of lender altogether. Here we have Torque Trust, and they are our next mock lender that specializes in auto loans. Let's go ahead and log in as a borrower, Samantha, and check out her loan progress. Branding, of course, is noticeably different. However, look a little bit closer; the size and order of the stepper nav has also changed. Questions can be posed to consumers in different forms as well, from icons to freeform fields. Tropos supports the customization of all the lenders' Q&As. On this last one, we even took an open-ended question and closed it by providing the consumer with dropdown options for selection. This is just an example of the versatility you get with Tropos. Now let's move on to our last mock lender.

(03:11):
This last lender that we're looking at is called Granite and Crown, and they specialize in commercial lending transactions: bridge loans, term loans, DSCR, and BPLs, and our platform can support all of them. Let's have a look at the term loan. We're going to log in as George here and check out his application progress. Notice that this loan has been customized around the loan product specifically; the stepper nav has additional pages. These questions are less personal and they're specific to the applicant's company, its org design, and its finances. But now that we've shown you what Tropos is capable of, let's have a look at how we made this possible.

(03:51):
We're going to access the admin portal here shortly for a glimpse into the backend of Tropos. The setting supports configurability throughout our platform. It provides lenders the ability to construct their own company hierarchy without the limitation of how many tiers, both horizontal or vertical, can exist. App site URLs can be supported at any tier. For our mock lenders earlier, it may have seemed that each lender was a separate organization; however, as you can see here, these entities are actually business units underneath the larger corporate umbrella. It's through Tropos app sites that branding, product configs, and vendors can be set at each tier level, even at the loan officer level. Now, let's check out branding. Imagine a lending application that doesn't just process loans; it captivates, it inspires, and it forges unbreakable bonds with your borrowers. From logos and colors to even page context, the lender has it within their grasp to define every component of this software application.

(04:52):
Clicking on the top right-hand corner, you can see that we even permit configs at the product level. Tropos also provides lenders the ability to assign vendors at each tier level. The page builder is nothing like its predecessors. This provides lenders the ability to configure applications based upon the experience that the lenders want their consumers to have. Click on finance as an example. Lenders can choose the length of the application process, the types of questions asked, and even the order in which to ask them. For instance, we can move assets below income in this application process. Let's check out "About My Loan." We even give lenders the ability to control the format in which they can ask the consumer these questions. For example, on this page, we can change the answer options from grid button with icon to radio button. But now let's have a brief glimpse into the loan hub.

Carissa Orozco (05:54):
So logging in as our loan officer, Marcus, you easily see his pipeline and loan dashboard. All applications that are either a new lead, started, or submitted, he can see very easily here. We can click on one of these loans here—this was the HELOC that we submitted earlier—and in the borrower task section, you can see documents that have been uploaded, ones that are new, and ones that are due soon. The loan officers can also add tasks for their borrowers at an instant. There's also an audit log to the right showing all activity that has been done in this loan application.

Christopher Sayre (06:27):
This is the future of finance where scalability meets innovation and every loan product becomes a strategic asset. Don't just keep pace with the industry; dominate it with a system that's as versatile as your own ambitions. Tropos.