DocMagic

Partner Insights from
Transcription:
Transcripts are generated using a combination of speech recognition software and human transcribers, and may contain errors. Please check the corresponding audio for the authoritative record.

Leah Sommerville (00:08):
DocMagic One integrates all of DocMagic's expertise and core services over the last 38 years into a single unified platform to significantly increase productivity and enhance collaboration for all stakeholders. This solution integrates document generation, automated compliance, collaboration for all stakeholders, and provides business intelligence with e-sign and proprietary ELOS services. DocMagic One is data-centric and provides business intelligence to help our thousands of customers make more informed decisions and close more loans faster. Now, I'm not a fast girl, but buckle up because this was built for speed and scalability. Let's go ahead and jump right into the dashboard, Ron. This dashboard provides clients an overview and analytics for their entire portfolio. This overview is provided at a macro and user level so you can see how things roll up for a tactical analysis while allowing for the separation within an organization for individualized analytics. Here we can see everything in flight and everything that's landed.

(01:20):
Now, if we go ahead and jump into the pipeline for our loans right here, you can see that this loan health measures the state of each transaction. This is another example of business intelligence in action. Automated audits and overdue tasks contribute to loan health, so we're all about boosting quality and productivity. Now, below that, we can see the valuable macro analytics for that 30,000-foot view. Speaking of analytics, let's go to that analytics tab, Ron. On the analytics tab, we can see our average days to closing, number of loans that have closed, average time spent on each loan, active loans, pull-through fallout rate, e-sign metrics, and even print fulfillment metrics. Now, if we go down just a little bit further, we have our audit categories and we can see our top dismissed audits, so management can review these and make more informed business decisions.

(02:14):
Maybe an audit needs to be a fatal—a hard stop—or perhaps an audit needs to be removed completely so that your users don't become numb. Still with me? Let's go a little bit deeper. Ron, why don't we go to our directory of all of our loans? Perfect. From this directory, you can search for specific loans. There's even an advanced search filter where you can search by users or teams working on a loan. Now, if you want to add a new loan to your pipeline, no problem. DocMagic integrates with just about every commercial LOS in the industry. So if you have the information in your LOS, it's going to flow into DocMagic. But let's say maybe you're in that setup stage of a new LOS or you don't have an LOS, no problem. You can create new loans just by selecting add and importing a loan file or entering the minimal information that's required with the red asterisk there.

(03:06):
Now, Ron, let's go ahead and open a loan that we have in progress here. When we open a loan, you can see some key information at the top that you definitely want to have at your fingertips. Below that, you can review and address messages, tasks, or fee changes. The loan progress below illustrates the event-driven architecture, which drives the completion of tasks in automated ways. When tasks are completed, then we can go ahead and send those document packages to our borrowers. Most people know DocMagic for document generation. Again, we've been doing that for 38 years, but we generate those documents in just three seconds, so everything is at your fingertips from this dashboard here. We also have an action log, which is a rollup of all events on this system for this loan. But at the beginning of this presentation, I mentioned—if you were paying attention closely—that we provide automated regulatory compliance.

(04:02):
So let's look at those audit results next. First, we have our data validation audits. The warnings can be dismissed on a loan level, and if you dismiss a warning, it would be available at the bottom of this page, struck through. This is another way we try to help users not become too numb to the findings provided here. The chevrons next to each audit will allow you to interact with the related information that may be missing so you know exactly where you need to input it or where information should be reviewed. We also have a compliance tab from these audit results. In that compliance tab, we have our compliance summary, our high-cost tests, federal audits, and our QM tests. We also have our TILA and our initial escrow account analysis audits. I mentioned that most people know us for document generation, so let's keep flying through this.

(04:51):
Ron, go to the documents tab, if you will. This is our hub for all document generation events, so we can review all of the packages that have been created for this loan. If we want to review the forms within that package, just select the chevron and you can review forms from their thumbnail or by the title of that document. If we go to the documents list, we can review not only the forms included in that package, but also the page count and the associated participants. From here, you can very conveniently send documents out for e-sign. Again, proprietary technology there that's traced within the e-sign tracking, or you can send those documents out for print fulfillment. This is also tracked within our print fulfillment log, so proof of compliance is always at your fingertips. If we go to the documents tab from our documents section, then we can certainly see all forms that have been generated for that loan.

(05:42):
Now, Ron, let's keep moving right along and let's go to the borrowers tab next. First, we can see our borrowers associated with this loan, their names, borrower type, and vesting information. If we want to add additional borrowers or even entities, no problem; we've got that add button at the top of the screen too. Let's keep moving along, Ron, because I want to use this chevron again to show them all of our information that's available. If we go to the summary section first, this is where our business intelligence is helping customers make more informed business decisions. If we go to the details tab next, we have our general information about our borrower and also the opportunity to include POAs or AKAs. Thank you, Ron. Our income tab is going to show us our sources of income. Similarly, assets will show all assets and real estate owned assets, and then we have our liabilities, declarations, monitoring, and counseling.

(06:39):
I've only got eight minutes, so let's not go too deep there. If we go back instead, if this is a purchase transaction, we can certainly see the seller information. Congratulations, Julian, it looks like you've got a home sale coming your way. Ron, we've got a few minutes left, so let's go to the data section. First, we have our loan information, loan details, critical dates, loan terms, and miscellaneous information. We also have our property providers tabs here. Let's go to the cost sections next, Ron. Costs can be broken apart across various TRID categories. We can review costs alphabetically or sort them by TRID categories, so you get to determine how you want to interact with data. If we go to the underwriting tab, I want to show the proposed housing expenses, especially because when I talk about how this system collects dynamic data, anytime you see calculations within the system, you can certainly expand upon how those fees were derived. Today, we've seen how DocMagic One replaces multiple systems with a unified platform that maintains automated compliance and document generation within seconds, boosts efficiency, and provides business intelligence to make more informed business decisions. To learn more about why DocMagic One is number one, come visit us right outside to your right at kiosk number one. Thanks guys.