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David H. Stevens, the Mortgage Bankers Association's president, pledged to "shine an aggressive spotlight on abusive enforcement" at the trade group's annual gathering, specifically calling out the Department of Justice.
By Tana TymesenOctober 20 -
Calling his state's foreclosure process "badly broken and in need of change," New York banking regulator Benjamin Lawsky wants new policies enacted to fast-track vacant property foreclosures and reform the state's mandatory foreclosure mediation requirements.
By Tana TymesenMay 19 -
Demographic, cultural and technological changes will reshape customer service in the mortgage business over the next 30 years, a Wells Fargo executive said.
By Tana TymesenApril 23 -
Working as a team with all stakeholders is the only way to successfully maintain a foreclosed property and see it through conveyance to the Department of Housing and Urban Development.
By Tana TymesenFebruary 26 -
Panelists at the MBA's mortgage servicing conference said that the best way for servicers to keep federal regulators off their backs is to be responsive consumer complaints. And if a state attorney general or regulator come knocking, its best to be responsive and cooperative.
By Tana TymesenFebruary 25 -
The Mortgage Bankers Association's annual servicing conference opened with a plea from Quicken Loans CEO Bill Emerson for executives to remember their duty beyond collecting loan payments from borrowers.
By Tana TymesenFebruary 24