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A new question field on the Consumer Financial Protection Bureau's consumer complaint form is tied to an advisory opinion on customer service related to customers' requests for information, industry experts say.

Lenders face rising costs from new regulations, including a first-of-its-kind AI law impacting companies that serve Colorado consumers.

Stephanie Koch is the director of human resources at Hendry Marine Industries, Inc.

Fannie Mae's Consumer Housing Sentiment Index rose in November, continuing its steady climb and showing significant improvement compared to the same period last year.

An interest rate drop spurred an unusually high number of recently originated mortgages to prepay, and one loan type proved to be particularly reactive.

Continued reductions by the Federal Reserve in short-term interest rates should benefit mortgage volume, and thus title insurance activity, Fitch Ratings said.

Hashim Toussaint is general manager and division head of digital & open banking at FIS.

The company's closure comes in a year when it touted successful capital investments but also faced growing legal scrutiny.

Americans for Financial Reform wants investigations into the directors and executives of Silicon Valley Bank, Signature Bank and First Republic Bank released before the Jan. 20 inauguration.

John Samuels is the founder and CEO of Wellworth, a national health care advisory firm based in New York.

With over two decades in senior health care leadership, he has expertise in health care operations, strategy and innovation. Previously, he held leadership roles at North Shore LIJ and Mount Sinai Beth Israel. He has been recognized for his community service, particularly during the COVID-19 pandemic, and was honored on the Forbes Next 1000 list in 2021.