According to Celent, 56% of retail banks are investing heavily in improving the digital customer experience in their lending products. What's behind this increased focus, and how can it benefit customers and firms alike?
This new eBook reveals six key areas of lending that must evolve to meet the needs of tomorrow's borrowers, including actionable strategies and practical tips for accelerating the transformation of the digital lending journey.
In addition, you'll also learn:
- Why enhancing digital lending experiences forges a competitive edge against competitors – both old and new
- How to reduce CFPB compliance risks today and remain a step ahead as regulations change
- How three financial institutions digitally transformed their loan documentation processes