The importance of digital and retail in a post-pandemic world

In a time of uncertainty and deep need for understanding your customers financial needs, BBVA USA is focused on being present where customers are from a physical and digital standpoint. Javier Rodríguez Soler, CEO of BBVA USA will share the value the bank places on the importance of the digital channel as well as person to person interactions, with a sharp focus on improving their customers financial health. Soler will walk us through the banks recent journey and future plans for shifting their retail strategy, including new branch openings in their largest footprint and how engaging customers digitally is integrated into the retail experience.