Lenders often view mortgages as one-time transactions, but with proper processes and platforms in place, they can significantly reduce the runoff risk and capitalize on valuable recapture opportunities through the lifespan of each loan. A strong recapture strategy hinges on personalized customer engagement and digital tools. They enable seamless, transparent and customized experiences that not only strengthen lender-borrower relationships, but foster loyalty and ultimately reduce the likelihood of borrowers refinancing with a different lender.
Join us on Wednesday, September 24th at 2pm ET for a discussion with Tim O'Bryant, Division Senior Vice President, Business Transformation, and the National Mortgage News Leaders channel exploring the role of subservicers in mortgage recapture, strategies for enhancing the borrower experience, and the growing importance of analytics as it relates to recapture.
This strategic conversation will cover:
- How the customer experience can, and should, be enhanced by digital tools
- The importance of real-time analytics in a recapture strategy
- What the role of a subservicer looks like and how LoanCare is unique
Register now to save your spot on Wednesday 9/24 at 2pm ET!
