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Those who raced ahead of the pack of loan originators last year went the distance by offering exceptional customer service and catering to niche customers. Inside, they tell us how they won the business.
April 9 -
At a tough time in the mortgage market, top lenders say creating a culture that goes outside of the home office is key to employee empowerment.
March 5 -
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Former Federal Housing Administration head David Stevens talks about the rough road ahead for mortgage lenders.
November 28 -
How far we’ve come and how much further we need to go to better reflect today’s borrowers in our staffing
October 25 -
As lenders weather lean loan volumes, visionaries are preparing for the next boom with blockchain, AI-driven compliance capabilities and more.
September 13 -
How lenders are using ChatGPT and other technologies to attract younger borrowers who wouldn’t accept less than a streamlined and highly customized interactive experience.
June 27 -
The legendary mortgage magnate Glenn Stearns talks about making the industry “less callous.”
May 18 -
Last year was a tough one for the mortgage industry, but the best of the best kept their volumes high. Inside, they tell us how they did it.
April 18 -
How lenders assuage fear in a fading market
March 15