Servicing

About 48% of mortgaged residential properties fell into the equity-rich category, slightly down from a peak of 49.2% reported in the quarter prior, per Attom's report.

If customers perceive they are dealing with a scripted chatbot, they are likely to be less satisfied with their mortgage servicer, J.D. Power said.

California's Department of Financial Protection and Innovation is requiring registration by mid-February of debt settlement firms, earned wage access providers, private secondary education financing and student debt relief services.

The real estate investment trust and correspondent lender also anticipates improved subservicing costs due to a larger trend in the mortgage market.

The deal announced on Wednesday seeks to stabilize Boston's tax system, which relies heavily on commercial property revenue and has been thrown off balance by the slump in office demand. 

The company's earnings looked more favorable when adjusted for the one-time charge, and it reported record levels of liquidity during the quarter.

Looking ahead, the fintech views cross-selling products to customers as a strategy to expand its business and increase market share in the industry.

The post-pandemic normalization of the housing market, economic factors and natural disasters, are contributing to the rise in late payments, ICE Mortgage Technology said.

A pair of mortgage technology providers are bringing out tools to increase customer retention rates among servicers and originators.

The economy and the environment are impacting loan entries into forbearance, as well as their performance on exit, the Mortgage Bankers Association said.