Servicing

With the appointment, interim leader Bill Emerson will take over the role of president and chief operating officer, while Bob Walters announced his retirement.

Consumer advocates are protesting specific risk-weighting changes affecting borrowers with lower down payments. Also, a broader increase in requirements may discourage depository holdings of servicing.

All of the company's fair value gains in its portfolio during the quarter were wiped out by a larger loss from hedging activities.

The growing number of financially troubled customers and servicing transfers gone wrong helped to lower the overall industry score by 6 points, J.D. Power said.

The company also has been upgrading technology to manage its large servicing portfolio, which, with pending additions, is within reach of Chairman and CEO Jay Bray's $1 trillion goal.

Major firms cite costly devastating hurricanes and widespread litigation against the industry as reasons to sunset policies for an unspecified number of property owners.

A New Jersey federal jury sided with the subservicer's claims that the lender "fraudulently" took this sum in May 2016 when it was transferring back its portfolio.

The companies have requested an extension of the floating-rate loan, which matured in July, according to a servicer report.

Buying Sculptor Capital Management could lead the real estate investment trust to explore an offering for the origination and servicing business in the near to mid-term, BTIG said.

The acquiring company netted an incremental gain in shareholder buy-in with its previous postponement but not enough to push the transaction forward.