Cooperation was the common theme among field service providers attending the MBA National Mortgage Servicing Conference and a necessity that will drive business strategies in this segment of the marketplace this year and beyond, says Caroline Reaves, who was one of the panelists at the show.

“The mood has improved, a lot,” says Reaves, an industry veteran and chief executive officer of Mortgage Contracting Services LLC, Plano, Texas, a national provider of property preservation, inspections and management, and that helps. “The attitude is much more positive.”

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