FTC Advises What to Do if Servicer Fails

The Federal Trade Commission has published a four-page report advising consumers to continue making mortgage payments "as usual" in the event that their lender closes or files for bankruptcy.The FTC informed consumers that loans and the rights to service loans are often bought and sold, so that the originating lender may not end up servicing its loan. The FTC noted that even if a servicer files for bankruptcy, its assets are typically sold under the supervision of a bankruptcy court and the servicing rights will be transferred to another lender.

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Servicing Law and regulation
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