In an increasingly competitive hiring environment, some mortgage lenders are letting underwriters work from home to attract and retain top talent.

Telecommuting isn't a new concept for front-office loan officers, particularly since a sales force can provide superior customer service by meeting borrowers face-to-face at locations convenient to clients. And employees like telecommuting because it frees up more personal time, said David Zugheri, co-founder of Envoy Mortgage.

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