Katty Chow has been named head of residential mortgage lending at Pacifica Bank, Bellevue, Wash., as part of the bank's effort to enhance its consumer mortgage lending program.Ms. Chow, a senior vice president, said Pacifica has joined forces with locally run mortgage companies that "provide onsite underwriting with Wall Street pricing." John A. Kennedy, president and chief executive officer of Pacifica, said many of the bank's customers are immigrants who are "underserved by the many mortgage companies that have a 'cookie-cutter' approach to mortgage services."

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