Minneapolis-based GMAC Residential Funding Corp. has announced the redesign of its Internet portal based on feedback from its customers.Dan Bettenburg, RFC's executive vice president of e-commerce, said in an interview with MortgageWire that 80% of RFC's customers use at least one of the tools in the portal. With the updated site, lenders that sell to RFC will be able to access loan performance data. This provides a good basis for RFC and the lender to discuss opportunities to increase business and where the challenges are as well, Mr. Bettenburg said. With lenders looking to broaden their product menu as interest rates rise, using this technology helps to mitigate the risk of getting into new products, he said. The announcement was made at the MBA's annual convention in San Diego. The RFC website can be found at http://www.gmacresidentialfunding.com.
RFC Redesigns Website
Published October 21, 2003, 2:00 p.m. EDT
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