Data and information management

A mere 7-basis-point increase in interest rates reduced what was a record-high number of borrowers with refinancing incentive by 2 million in a matter of days, according to Black Knight.

A new company called Simplist is brokering mortgages using a mix of data, analytics and processes designed to help render quick, cost-effective decisions on a wide range of loans.

With more rate-and-term refinancing in the mix, home lenders did a better job of retaining borrowers in the second quarter, but there's still room for improvement.

The Mortgage Industry Standards Maintenance Organization has released a dataset designed to prepare lenders for a new mortgage application and automated underwriting system upgrades at Fannie Mae and Freddie Mac.

A year after the major credit bureaus agreed to strip tax liens and civil judgments from consumers' credit files, a new study says it is hampering lenders' credit decisions. But proponents of the move insist it was the right call.

The race to optimize mobile capabilities for consumers is far outstripping efforts to improve the back-office experience. That imbalance carries substantial risks.

The Mortgage Industry Standards Maintenance Organization is working with stakeholders to come up with a common means of handling new tax transcript authorization requirements in the Taxpayers First Act.

The Massachusetts Democrat is questioning a claim by the agency about the amount of redress available to those affected by the credit bureau's 2017 data breach.

More applications for non-QM loans might close if lenders and originators beefed up efforts to address missing or outdated information, according to Computershare.

Banks need to mitigate potential bias in algorithmic predictive models using artificial intelligence, as regulators are weighing how to oversee the emerging technology.

Mortgage servicer customer satisfaction levels are among the lowest of any industry as more companies prioritize cost-cutting, regulation and default management over their borrowers, according to J.D. Power.

The timing of the settlement serves as a warning to other companies of the risks they face in an increasingly data-focused economy.

Equifax Inc. agreed to pay up to $700 million to resolve U.S. federal and state investigations into the 2017 hack that compromised some of the most sensitive information of more than 140 million people.

The agreement with authorities including the Federal Trade Commission and state attorneys general — and possibly the Consumer Financial Protection Bureau — may be announced as soon as Monday.

A bill by Rep. Patrick McHenry, R-N.C., would give the CFPB authority to oversee cybersecurity efforts at the credit bureaus.

Lenders who employ a technology stack that tracks, collects and analyzes homebuyer behavior will have a distinct advantage as application volume rises.

Mortgage and real estate professionals need to do a better job of educating consumers and themselves about the growing vulnerability to wire fraud schemes during the home buying process.

Home sales in Baltimore plunged in May amid the recent ransomware attack on city government computers, including those essential for completing real estate transactions.

The agency's vote Thursday threatens to block many of the industry's communications with customers, though banks did win one concession.

For four years running, consumer complaints about the three national credit reporting agencies — Experian, Equifax and TransUnion — have dominated the CFPB’s database. What do they keep doing wrong?