Penny Crosman is Executive Editor, Technology at American Banker and its publisher, Arizent. Prior to taking on this role, she was Editor in Chief of Bank Technology News. She has held senior editorial roles at Bank Systems & Technology, Wall Street & Technology, Intelligent Enterprise, Network Magazine and Imaging Magazine.
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The consumer protection agency told a Kentucky court it wants to re-examine the issues around the way bank customer data is shared with fintechs through data aggregators.
July 29 -
Google, Oliver Wyman and Corridor Platforms offer bankers a safe space where they can experiment with using generative artificial intelligence for customer interactions.
July 21 -
Several large banks are deploying agentic AI. There's a big difference between managing people and managing AI agents.
July 10 -
Legacy core systems and the high cost of hiring people with artificial intelligence skills are among the factors getting in the way of big AI payoffs, experts say.
May 29 -
The startup, which emerged from Y Combinator in 2023, has deployed its software at a long list of community banks and fintechs, including Grasshopper Bank and First Internet Bank.
May 21 -
Bad actors use generative AI to create automated threats that are more sophisticated than earlier generations of malicious bots, and they are going after banks' APIs.
April 21 -
The Coalition for Financial Ecosystem Standards, a fintech group co-founded by Sima Gandhi, is publishing guidelines for how banks and others can assess them.
March 11 -
Potential cybersecurity and data privacy violations are among the many dangers of giving the Tesla CEO free rein over systems and data used for Social Security benefits and tax refunds.
February 5 -
Banks' AI deployments will now be supervised by states and the companies themselves, experts say.
January 23 -
Organizations that represent Amazon, Apple, Meta, PayPal, OpenAI and many other large technology companies accuse the consumer watchdog, which has given itself authority over companies that facilitate at least 50 million consumer payment transactions per year, of regulatory overreach.
January 17
