Mobile technology

To better serve millennial mortgage customers, lenders would be helped by understanding how the "fear of missing out" mentality drives this generation's consumer culture.

Lenders must leverage a variety of tools, from Boomer parents to mobile technology to connect and engage with millennial mortgage borrowers.

Upgrading communications technology is imperative, but only one way, for mortgage servicers to prepare for an onslaught of consumers accustomed to high-touch, individualized attention.

To avoid alienating a consumer base increasingly expecting digital options, lenders must take the plunge and update old loan origination systems that cannot accommodate today's technology demands.

Fannie Mae has introduced a smartphone application designed to help potential homeowners learn how to save for their first purchase.

Mortgage originators willing to help consumers overcome traditional financing hurdles can add more emerging segments of home buyers as clients.

The mortgage lender Nationstar Mortgage Holdings is pouring a lot of energy into a digital and mobile homebuying platform called Xome. The strategy could attract tech-savvy millennials but carries plenty of risks including whether consumers would be improperly steered to its products.

Mercury Network, the mortgage lender and appraisal management company software unit of a la mode, was acquired by private equity firm Serent Capital, the companies announced Thursday.

As more millennials enter the housing market, mortgage bankers continue to stress improved technology as a needed element in efforts to win these consumers, according to a member survey by Lenders One Mortgage Cooperative.

Millennials' expectations indicate a major shift in values that lenders can see as an opportunity from both marketing and business strategy perspectives.

Mike Cagney of Social Finance, honored Wednesday at LendIt's innovator of the year, chalks up his success to his company's "relationship-driven" model.

At #MBATech15 in Orlando, #TRID was on the tip of everyone's tongues. But other conversations also took place, centering largely on how technology adoption can make up for lost time and what future IT infrastructures will look like.

Compliance software provider QuestSoft found that nearly one in five lenders is considering switching their loan origination systems this year.

There are many ways our industry can use mobile technologies. But if we don't do it, someone else will.

Today's college students are the mortgage borrowers of the future. They'll expect mobile interactions with lenders, but engaging them with the technology can be trickier than building the perfect bracket.

Mobile has exploded on the consumer side and financial institutions are realizing that they have to make services available on these devices.

Most millennials do almost all of their other business on a portable device, so they want to have this same functionality when buying a home.

Originators must be able to provide clients with what they want, how they want it and when they want it.

To take advantage of changing customer demographics and preferences, lenders must capitalize on digital technology. At the same time, digital technology should work in conjunction with, not as a replacement for, the loan officer.

Citi has formed a digital marketing alliance with online real estate marketplace Zillow in a bid to reach more customers in the financial services company's priority cities, the company announced Feb. 10.