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While precise definitions vary, the term generally describes a smooth customer experience that may not even require a phone call or branch visit.
January 18 -
Ellie Mae has rolled out an extension to its Encompass Lending Platform to allow loan officers to originate loans in a mobile environment.
January 9 -
Nationstar Mortgage Holdings has unveiled a new website and mobile application, which will include educational content, interactive data tools and modules regarding mortgage payments.
December 15 -
Fairway Independent Mortgage Corp. is rolling out a new mobile application that allows consumers to apply for a loan, scan documents and get updates on their loan status through real-time push notifications.
December 12 -
SAN FRANCISCO Want to improve the customer experience? Start by making the employees' tools better.
December 8 -
The rise of digital mortgages and increasing lender consolidation are just two reasons mortgage brokers should make the transition to mortgage banking sooner rather than later.
December 7
Click N' Close -
Construction loans are a big source of interest income for community banks but also carry a lot of risk. A few fintech firms say their platforms can reduce the risk and improve the lending process.
December 6 -
The Federal Communications Commission has denied a request to exempt servicers from getting consent before robo-calling borrowers' mobile phones, rejecting arguments that the waiver would enable the mortgage industry to better help delinquent borrowers.
November 18 -
Greg Carmichael, who has been on the job nearly a year as Fifth Third's CEO, has started putting his stamp on the company by aggressively trimming branches in favor of mobile, seeking to build up its consumer credit business and retooling the balance sheet.
October 20 -
Automated underwriting and compliance services provider LoanScorecard has released a new product and pricing engine for portfolio lenders and originators.
October 6 -
It's time to move past the fear that digital mortgages will make loan officers obsolete.
August 19
TD Bank -
The private equity firm GTCR is interested in fintech companies looking to disrupt the status quo, so long as they have proved themselves and are paired with managers who have a long track record of success.
July 29 -
FNF Group, a division of Fidelity National Financial, has agreed to acquire real estate software company Commissions Inc.
July 27 -
The promise of digital verification, beyond process improvements and time savings for lenders, is the ability to help both consumer and lender drive to the right outcome more quickly, with greater transparency and predictability along the way.
July 18
Roostify -
In a move to reduce the strain on its small staff and improve service, a credit union in Wyoming now lets its members pay their mortgages and other loans simply by sending a text message.
July 14 -
While many depositories do just enough mortgage lending to low- to moderate-income borrowers to meet statutory requirements, The Federal Savings Bank has made it a backbone for growth.
July 12 -
Banks frequently blame "the rules" in shunning partnerships with fintech startups. However, compliance can be a positive force, not something that inhibits growth.
July 11
Simple -
Good intentions won't lower costs, improve workflow or maintain compliance. Decision-makers need to put their money where their mouths are when it comes to implementing technology to keep costs down, improving workflow and maintaining compliance.
July 6
Indisoft -
Bank of America's newest service allows consumers to track their loan status online.
June 21 -
So far, 2016 has brought legal battles, election woes and TRID-related headaches to the mortgage industry, among many other major issues.
June 15








