Mortgage technology

Lenders have 36 hours to notify HUD of incidents, similar to Ginnie Mae's stringent 48-hour window.

The news comes weeks after the servicing fintech announced its latest venture capital raise.

In a wide-ranging interview, Tim Bowler, president of ICE Mortgage, discusses his views of the road ahead, the most crucial aspects of servicing distressed homeowners and why he took a mid-career role as an intern.

Listing the changes already made to its business model in his first 90 days, CEO Ryan Marshall said Voxtur could be EBITDA positive if trends hold in 2025.

Artificial intelligence makes it easy to customize messages and look at loan options but it can present problems if guidelines are overlooked.

Those who don't retain MSRs or have a buyer agreement accommodating a recapture strategy will face challenges, one panelist warned at an industry meeting.

The two-day intrusion into the lender and servicer's systems in August may have compromised customers' Social Security numbers.

The two companies will retain ties as Daniel Wallace moves to an operational leadership position at a time when non-agency mortgage opportunities are opening up.

California lender Synergy One recently rolled out Synergy GPT, an enterprise AI bot, and is looking to further expand its technology use cases in 2025.

Flueid, which provides verification of title services, has raised $8.3 million of new capital, with lead investor LiveOak Ventures along with Gilbert's Detroit Venture Partners.

For the eighth consecutive quarter, ICE Mortgage Technology lost money on a GAAP basis. Using a pro forma calculation involving Black Knight, operating income increased from a year ago.

AI-backed detection tools contributed to a significant spike in the dollar amount potentially saved from fraud this year, according to the Treasury Department.

Figure Technology Solutions introduced a "piggyback" home equity line of credit platform for its lending partners.

As it gets ready for more competition from VantageScore, the company also did not comment on reports of yet another impending price hike.

The capital markets platform will allow its investor clients to compare non-qualified mortgage rate sheets to their competitors for free.

If customers perceive they are dealing with a scripted chatbot, they are likely to be less satisfied with their mortgage servicer, J.D. Power said.

While recent homeowners overwhelmingly support digital innovation that leads to faster, streamlined transactions, AI is "still not a trusted system for many borrowers," Cloudvirga said.

Looking ahead, the fintech views cross-selling products to customers as a strategy to expand its business and increase market share in the industry.

Mortgage borrowers will begin speaking with the enhanced chatbots early next year.

Better's voice assistant can help customers get answers to mortgage application inquiries, call them back if they abandon an application and ask them about the weather.