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There are only a handful of servicers who have unlocked the secret to achieving high retention rates, and they are performing over 3x better than the industry average of 18%. How are they doing it? It’s all about the data, writes the head of consumer finance at Jornaya.
May 5Jornaya -
A total of 480,000 customers may have been affected by the duplicate drafts and so far it looks like far fewer than 1% of them incurred non-sufficient funds fees, Mr. Cooper said Tuesday.
April 28 -
The recent compression allays fears that lenders would have difficulty serving the needs of borrowers with time-sensitive purchase contracts during a peak season.
April 27 -
System updates, which may be a result of changes to the Preferred Stock Purchase Agreements, have Community Home Lenders Association members saying loans that were approved previously are getting rejected when put back through.
April 26 -
The incident points to a risk mortgage companies should be aware of as they shift to digital servicing strategies.
April 26 -
The mortgage real estate investment trust has been a first-mover regarding innovations in the private securitized market, and others tend to follow its lead.
April 19 -
A private equity capital raise earlier this year gave the company a $3.3 billion valuation.
April 16 -
In the nonstop deluge of loan volume, last year’ highest producing loan officers leaned on tech — though sometimes reluctantly — to adapt in the digital marketplace.
April 14 -
Nonbanks claimed more of the top slots based on loan volume, while the origination gains experienced by Hispanic, Black and Native American borrowers were weaker than those of other groups.
April 9 -
One year after its internal merger, the fintech and fulfillment services provider’s COO Debora Aydelotte discusses the company’s support for community banks and its placement in the ranking of Best Fintechs to Work For.
April 6