Nonbank

Bryan Sullivan, the CFO at LoanDepot, talks about its growth prospects without fuel from an initial public offering, how getting consumers to opt for home equity lines of credit is tough, and why he considers the nonbank a disruptor.

Quicken Loans, the company that showed a mortgage business can operate successfully without face-to-face interaction with borrowers, is now giving customers the option to work without human loan officers.

When Guaranteed Rate's Sam Sharp discovered past clients' online reviews were bringing in new business, he started making customer feedback a major part of his digital marketing strategy.

From single-point-of-contact requirements to the need for better self-service options, servicers surveyed by National Mortgage News are taking a much-needed hard look at the full range of customer touch-points that they operate.

Corporate culture can be a powerful tool for a good leader — and a poison pill for a bad one.

LoanDepot, a fast-growing mortgage lender founded after the U.S. housing bubble burst, aborted a plan to sell as much as $540 million of stock to the public, hours before it was scheduled to set a price.

Funds associated with David Tepper sued to block CWCapital Asset Management LLC from recovering more than $500 million in interest from the mortgage on Manhattan's largest apartment complex.

Loan originations for commercial and multifamily properties rose in the third quarter, the Mortgage Bankers Association reported, backing up the group's projection from last month.

The Consumer Financial Protection Bureau is pushing back against a lawsuit from PHH Corp. that claims the agency erred in overturning an administrative law judge's recommendation to limit the amount of penalties it could face.

While regulatory pressures remain top of mind for the mortgage industry, lenders surveyed by National Mortgage News are shifting their attention from defensive-minded compliance initiatives to ones that improve companies' ability to compete.