Practice and client management

Add retail customers to the list of groups raising concerns about possible high-pressure product-sales tactics at Wells Fargo; many of them are considering jumping ship in response, according to a new survey of customer attitudes at big banks. However, Wells' rivals shouldn't celebrate — they are at risk of losing customers, too, for a variety of reasons.

Quicken Loans will be the primary sponsor for Kasey Kahne of Hendrick Motorsports for three races during the 2016 NASCAR season.

Mortgage rates remained steady during the week ending Nov. 25, according to Freddie Mac's Primary Mortgage Market Survey.

A recent CFPB action against a payday lender demonstrates why lenders across industries must disclose both the best and worst case repayment scenarios to consumers.

Rising incomes and other affordability markers have tempered the impact of rising home prices in hot West Coast markets, according to Pro Teck Valuation Services.

Zillow Group has formed a partnership with Google to provide the search giant with access to its real-time mortgage data.

When Guaranteed Rate's Sam Sharp discovered past clients' online reviews were bringing in new business, he started making customer feedback a major part of his digital marketing strategy.

Interest rates on 30-year fixed-rate mortgages fell slightly during the week ending Nov. 19, as the market and investors have mixed opinions on whether the Federal Reserve will raise interest rates next month, according to Freddie Mac.

Lenders are doing a better job keeping consumers informed about the loan process, according to the latest J.D. Power mortgage survey. But the actual speed of loan closings is also a key factor to borrowers' overall satisfaction.

Homeowners are less and less pushed to sell by market conditions, according to Seattle-based brokerage firm Redfin.

Home prices climbed in 87% of U.S. metropolitan areas in the third quarter, with gains nationwide slowing to a healthier pace, the National Association of Realtors said.

Rates on 30-year fixed-rate mortgages rose to the highest level since the end of July as a strong jobs report increased the likelihood that the Federal Reserve will boost borrowing costs for banks.

With features including no minimum credit score, the Department of Veterans Affairs mortgage guarantee program is a popular choice for servicemembers and lenders alike. Here's a look at the top 10 markets for VA mortgage lending.

The Consumer Financial Protection Bureau is pushing back against a lawsuit from PHH Corp. that claims the agency erred in overturning an administrative law judge's recommendation to limit the amount of penalties it could face.

Amid an ongoing shift in pricing strategies in the private mortgage insurance market, Essent Group chairman and CEO Mark Casale is trying to show investors that aggressive pricing tactics aren't the only way PMI firms compete.

While regulatory pressures remain top of mind for the mortgage industry, lenders surveyed by National Mortgage News are shifting their attention from defensive-minded compliance initiatives to ones that improve companies' ability to compete.

Profits on home sales reached their highest point in eight years in the third quarter despite a slowing-down of appreciation rates, according to RealtyTrac's U.S. Home Sales Report.

LendingTree stands to earn as much as $91.4 million based on its pricing for a common stock offering that is expected to close Nov. 12.

After years of plowing resources into compliance projects, mortgage lenders surveyed by National Mortgage News are foregrounding core business initiatives in their plans for the coming year. High on to-do lists are projects aimed at improving the customer experience and seizing new business opportunities.

Mortgage applications decreased 0.8% for the week ending Oct. 30 according to the Mortgage Bankers Association's weekly survey — an improvement from the 3.5% drop registered the week prior.