Chris Cumming

Add retail customers to the list of groups raising concerns about possible high-pressure product-sales tactics at Wells Fargo; many of them are considering jumping ship in response, according to a new survey of customer attitudes at big banks. However, Wells' rivals shouldn't celebrate — they are at risk of losing customers, too, for a variety of reasons.

Banks have added so much capital in the past several years that they're better protected from declines in real estate values than they were before the financial crisis.

Nobody thought it would be pretty, but last quarter's results were even worse than expected, and low fee revenue is largely to blame. Trading and mortgage banking were particularly bad, and few of the big banks managed to offset the declines.

The Federal Reserve Board has approved the merger of M&T Bank and Hudson City Bancorp after more than three years of delay. The approval came on the day the regulator had set as a deadline to announce its verdict on the deal.

Loan-to-value ratios in commercial real estate lending have returned to their levels from the bubble days, Moody's says. Loss-rates look good for now, but trouble could be coming.

About a fifth of the $163 million in credit Citi has earned under terms of the 2014 settlement would be considered extra credit. Citi can earn extra credit by doing things such as completing loan modifications early or reducing loan-to-value ratios below certain levels.