Chris Cumming

Add retail customers to the list of groups raising concerns about possible high-pressure product-sales tactics at Wells Fargo; many of them are considering jumping ship in response, according to a new survey of customer attitudes at big banks. However, Wells' rivals shouldn't celebrate — they are at risk of losing customers, too, for a variety of reasons.

Banks have added so much capital in the past several years that they're better protected from declines in real estate values than they were before the financial crisis.

Nobody thought it would be pretty, but last quarter's results were even worse than expected, and low fee revenue is largely to blame. Trading and mortgage banking were particularly bad, and few of the big banks managed to offset the declines.

The Federal Reserve Board has approved the merger of M&T Bank and Hudson City Bancorp after more than three years of delay. The approval came on the day the regulator had set as a deadline to announce its verdict on the deal.