Analytics

In light of the shift over the past few years, most companies in the space have refocused on their long-term strategy, which includes optimizing technology infrastructure and providing a superior customer experience, write leaders from SimpleNexus and nCino.

With today’s generation of home buyers so rooted in a digital world, how will the financial services industry need to change to meet their needs? What new consumer technology will they need to adopt to meet consumers where they are? How will those approaches differ from how things have been done historically in the industry? Join us in a discussion with Blend’s Founder, Nima Ghamsari as we chat through how banks and financial institutions need to think through these questions.

Join Janet King, Arizent VP of Research and Brian Elkins, Senior Director of Strategy at Monigle for a discussion of a new, prescriptive framework that helps banks and other financial institutions identify why customers choose to bank with one financial institution over another. Developed in conjunction with creative experience agency Monigle, the Humanizing Customer Experience research from American Banker draws on more than 5,000 customer responses to show what matters most in customer experience and ranks which financial institutions do it best. Join this discussion to learn more about how you can optimize your bank's approach to CX to improve customer satisfaction and earn higher net promoter scores.

The recent decrease in the rate at which current loans became impaired could further encourage the cautious return of the non-QM market currently underway.

Equifax has released a series of bundled services aimed at helping financial institutions use data and analytics to manage tasks associated with the process of servicing mortgage loans.

A mere 7-basis-point increase in interest rates reduced what was a record-high number of borrowers with refinancing incentive by 2 million in a matter of days, according to Black Knight.

With more rate-and-term refinancing in the mix, home lenders did a better job of retaining borrowers in the second quarter, but there's still room for improvement.

Lenders who employ a technology stack that tracks, collects and analyzes homebuyer behavior will have a distinct advantage as application volume rises.

Software startups say bringing borrowers, builders and lenders onto one digital platform can remove some of the risks lenders faced during the crisis.

MGIC Investment Corp. responded to the broad-based roll out of "black box" pricing engines from the other mortgage insurers by bringing its version to market.

Radian Group has acquired Five Bridges Advisors, further cementing the new focus of its mortgage and title services business.

Radian and Essent will make their "black box" mortgage insurance pricing methods live on Jan. 21, leaving MGIC as the only company yet to announce its adoption.

Private mortgage insurers are moving away from traditional rate cards in favor of more granular risk-based pricing to make their products more competitive and efficient for lenders.

Lenders are constantly looking for ways they can streamline their operations and produce savings for themselves and their borrowers in order to compete in a leaner market this year.

CoreLogic, which has already acquired several appraisal technology and services vendors, snagged another one with its purchase of a la mode technologies.

Cloudvirga, in collaboration with Freddie Mac, has created the capability for loan officers to submit mortgage loan data to both government-sponsored enterprises' automated underwriting systems simultaneously with a single click.

Technology startup Eave is making a foray into Colorado's fast-moving, high-end mortgage lending market by offering software designed to quickly analyze jumbo borrowers' more complex incomes and assets.