Data security

New research finds that it's become harder than ever to acquire new customers — and equally challenging to engage newly acquired ones

The overnight shift to working from home created a number of practical quandaries for mortgage firms large and small, according to a recent survey conducted by Arizent.

With the recent acceleration to cloud computing, how can mortgage companies, who constantly deal with sensitive personal information, maintain safety?

From what it takes to accommodate remote notarization to figuring out how to process an influx of forbearance requests through limited communication channels, here are five takeaways from coronavirus-related work restrictions.

Financial institutions have been monitoring workers' productivity at home with tracking software and webcams. Now they're mulling whether to mandate contact-tracing apps, COVID-19 testing and other practices that could raise further privacy issues.

The popular videoconferencing service has been beset by security issues, and some banks have banned employees from using it. Are they overreacting?

Williston Financial Group accounted for a pandemic in business continuity plans, and it helped some, but COVID-19 was a much larger scale than it anticipated.

The attack knocked out core and mobile banking systems at several U.S. banks, and Finastra is working to get them up and running.

Financial institutions need to alert customers about emails or websites that pretend to offer important COVID-19 information but instead could end up stealing their account numbers or logins.

Fidelity National Financial, the nation's largest title insurance underwriter, added a new digital title insurance opening package to its WireSafe homebuyer and seller program.