Digital mortgages

The interactive tool can answer consumer questions about the mortgage process, explain the difference between products and give an approximate quote.

Mortgage companies are using AI and other tools to reach those who expect nothing less than a super-personalized and interactive experience from their online services.

Despite the "wow" factor, programs like ChatGPT are not, by themselves, the right tool for anything in the home loan space, argues the Director of Research at FormFree and Associate Director of the Institute for Artificial Intelligence at The University of Georgia.

New products that have come to market since the start of 2023 include one that aims to ensure TRID compliance and another that handles image processing for appraisals.

A Consumer Financial Protection Bureau case against the lender involved is still pending and could have broader implications for compliance issues.

A Connecticut Superior Court Judge has reviewed a long-running legal dispute that could define the role loan officers in direct mortgage operations play in originations.

The state will introduce new rules in 2024, while North Carolina and Delaware have similar legislation coming into effect this summer.

The government-sponsored enterprise took the next step towards allowing lenders to implement its property valuation modernization plans.

An originator finds social media support essential, while a home equity firm and a servicer find customized systems necessary to bridge gaps in off-the-shelf technology.

As many had predicted, the federal regulator will be seeking to halt the acquisition by Intercontinental Exchange, according to a report from Politico.

Lenders have yet to publicly address the trendy software that's made headlines for its capabilities to write creative prompts, solve complex problems and generate and repair computer codes.

One product aims to make it easier to customize connections with consumers, another helps with vendor management and a third helps size up collateral.

While mortgage and real estate startups currently face a challenging environment in seeking investors, some companies are finding venture capital.

The pending merger of Black Knight and ICE threatens to create a monopoly not unlike Ticketmaster, writes the chief executive officer of Figure Technologies.

Despite cutting back on other tech spending, some lenders plan to deploy these tools in the second quarter of next year, the company's director of banking, mortgage and insurance automation solutions says.

Housing finance is in the midst of a cyclical transition in which every penny counts and technologies that offer efficiencies look attractive, but work must be done before this automation can bear fruit. What does it take to make meaningful operational changes today?

IT departments are largely focused on finding solutions that will beef up volume while shrinking expenses, those in the field say.