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In this session, Andrew Pohlmann, executive vice president of marketing and sales enablement at Guaranteed Rate, and Joe Welu, founder and CEO at Total Expert, will share proven strategies to deepen customer relationships, drive referrals, and boost ROI.
October 12 -
In this live case study presentation, Jon Giles (TD Bank) and John Evans (Roostify) will demonstrate how TD Bank created a frictionless, integrated digital experience for their borrowers—from lead capture to close.
October 12 -
Don't miss this all-star opening session that gets real about executing on this long game, and whether today's mortgage, economic, and VC market adjustments slow or speed our progress.
October 12 -
Based on principles Dennis lived during his 20-year Disney career, this program will show you exactly how to deliver excellent customer service by implementing simple service strategies designed to build outstanding customer loyalty.
October 12 -
This general session highlights the unmet needs and new customer experience expectations consumers have for the mortgage buying experience.
October 12 -
Real-time markets and policymaking require real-time tech stacks for banks and lenders. This cloud-based agility is the endgame for digital mortgages — and all other banking products. Where are we on this vision, and how do we finish the job?
October 12 -
This session will dive into the industry's primary source for customer retention data and use those insights to discuss how digital servicing can drive retention. Don't miss these customer retention playbooks from top servicers.
October 12 -
This panel is about letting homeowners access their record home equity ultra-fast while keeping our housing economy safe.
October 12 -
With increasing interest rates and growing expectations from borrowers to go digital, our panelists will share their experience on how DocuSign's eClose software has helped modernize their closing operations and meet the demands of today's market.
October 12