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  • Originations
  • Servicing
    • Secondary Markets
    • Fannie Mae
    • Freddie Mac
    • GSEs
    • Housing Markets
    • Housing Inventory
    • Mortgage Rates
    • Industry
    • M&A
    • Earnings
    • Career Moves
    • Politics & Policy
    • Regulation & Compliance
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  • Mortgage Rates
  • Law & Legal Issues
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  • LoanThink
  • LEADERS
  • Featured Research
  • Diversity and equality
    KeyBank rolls out program aimed at defraying homebuying costs

    Eligible borrowers would receive a credit for up to $5,000 to pay for expenses like insurance, taxes and closing costs. The program comes months after fair-lending advocacy groups criticized KeyBank for its low rate of lending to Black borrowers.

    By Orla McCaffrey
    Staff Writer
    July 6
    KeyBank
  • Law and legal issues
    Supreme Court could limit enforcement powers of U.S. banking agencies

    A challenge to the SEC's use of administrative law judges could have big implications for bank regulators. The FDIC, Fed, OCC and CFPB could be forced to go to federal court in cases that would otherwise be handled in-house.

    By Kevin Wack
    Banking Editor
    July 5
    Supreme Court
  • Digital banking
    Banks develop digital brands: 'Gen Z doesn't want to go into the branch'

    PeoplesBank in Massachusetts and others have developed digital brands that cater to younger customers' demands for smoother technology and mobile experiences.

    Catherine Leffert Author Image
    By Catherine Leffert
    Reporter
    June 30
    Young adults using cellphones in the subway.
  • Mortgages
    JPMorgan expands mortgage assistance in Black, Hispanic communities

    Under a 2-year-old program, homebuyers receive grants of up to $5,000 for down payments and closing costs. JPMorgan Chase said the latest expansion — to some new 3,000 census tracts in 16 U.S. markets — may help an additional 1,000 customers obtain mortgages.

    Charles Gorrivan
    By Charles Gorrivan
    June 29
    Signage is displayed outside a JPMorgan Chase bank branch in Chicago.
  • Servicing
    Majority of borrowers recovered after forbearance

    In 2021, Black and Hispanic homeowners were most prone to have suspended payments, but by 2023 they were just as likely to have resumed them as other groups, a study found.

    nmn_author_Bonnie_Sinnock.jpg
    By Bonnie Sinnock
    Capital Markets Editor
    June 29
    Servicing calculating debt
  • Payments
    FedNow's first participants include large banks, influential tech vendors

    The list of 57 early adopters includes large banks like BNY Mellon, JPMorgan Chase and Wells Fargo, as well as large bank technology companies including Jack Henry, FIS and Fiserv.

    By John Adams
    Executive Editor, Payments
    June 29
    federal-reserve
  • Bank technology
    Can AI do the work of research analysts?

    The technology that powers ChatGPT can sift through and even synthesize massive amounts of data, though it must overcome doubts over reliability, transparency and regulatory risk before it can be harnessed to conduct useful research.

    Charles Gorrivan
    By Charles Gorrivan
    June 29
  • Politics and policy
    Borrower shedding a deadname? Expect failed credit checks

    Transgender and nonbinary people who switch their names to fit their gender identity must send documentation to all three national credit bureaus in order to avoid a hit to their credit — and many aren't aware of the need to do so.

    By Annabel Burba
    Reporting Associate
    June 29
    LGBT, LGBTQ for gay pride month and International Day Against Ho
  • AB - Technology
    Banks can meet Gen Z where they are, via platforms like Spotify

    Younger customers want personalized engagement, including in their music playlists, experts said at American Banker's recent Digital Banking conference.

    Catherine Leffert Author Image
    By Catherine Leffert
    Reporter
    June 28
    A group of young people against a wall, looking at their smart phones.
  • Originations
    How to make small-balance mortgage lending profitable

    Between 2004 and 2021, the share of originations under $150,000 has declined by 70%, forcing a growing number of consumers to seek alternative forms of financing instead of getting a mortgage, a Pew Charitable Trusts report found.

    Brad Finkelstein Author Image
    By Brad Finkelstein
    Originations Editor
    June 28
    Front view of small house
  • Servicing
    Could mortgage reserve accounts reduce minority foreclosures?

    An Urban Institute and Federal Home Loan Bank of San Francisco paper suggests creating a pilot program in which some down payment funds are set aside in case the borrower runs into problems.

    Brad Finkelstein Author Image
    By Brad Finkelstein
    Originations Editor
    June 26
    Loan application form with pen on paper / financial loan negotia
  • Credit cards
    Americans paid 14% more for financial services last year: Report

    Rising interest rates on loans, greater borrowing and higher fees on deposit accounts all contributed to the increase. "Altogether, this paints a picture of debt that could really start to strain the checkbooks of American families," said Meghan Greene, a researcher at the nonprofit organization that authored the report.

    By Orla McCaffrey
    Staff Writer
    June 25
    Credit cards.
  • Politics and policy
    GOP bill that would roll back mortgage pricing change passes House

    The legislation has support among Republicans, who hold a slim majority in the chamber.

    nmn_author_Bonnie_Sinnock.jpg
    By Bonnie Sinnock
    Capital Markets Editor
    June 23
    Wells Fargo Board Chairs Testify Before The House Financial Services Committee
  • Mortgages
    California-based CDFI accused of mischaracterizing its borrowers

    A former employee of The Change Company, which is the largest non-traditional mortgage lender in the U.S., claims in a new lawsuit that the firm mischaracterized the race, ethnicity and income of its borrowers. The company says the allegations, which relate to the representations it makes to be certified as a community development financial institution, are meritless.

    berry-kate126x126.jpg
    By Kate Berry
    Reporter
    June 23
    Steven Sugarman
  • Community banking
    Bank economists expect credit conditions to weaken through 2023

    The American Bankers Association's Economic Advisory Committee said access to loans is likely to further soften, while defaults and credit losses could increase in the second half of the year.

    By Jim Dobbs
    Deputy Editor, Community Banks
    June 20
    Chicago's Empty Towers Threaten Future Of Finance Trading Empire
  • Industry News
    Truist taps David Smith to lead mortgage lending

    Smith joined the bank in January after serving as president of Keller Home Financial Services and heading Citi's U.S. mortgage business.

    Brad Finkelstein Author Image
    By Brad Finkelstein
    Originations Editor
    June 20
    smith_david-truist
  • Consumer banking
    'But is it fair?': AI systems show promise but questions remain

    Decision-making algorithms powered by machine learning are seen as the next frontier for a more nuanced approach to mortgage decisions but skeptics worry this will just be a new way to discriminate.

    maria_volkova_NMN_tech_reporter_headshot.png
    By Maria Volkova
    Reporter
    June 19
    New to market-for sale sign.jpg
  • Technology
    AI could be the technology that curbs inflation, Larry Fink says

    The CEO of the world's largest asset manager said AI could have "some very large outcomes for long-term investing" and could also transform margins across sectors.

    June 14
    Opening Day of The World Economic Forum (WEF) 2023
  • Career moves
    Mortgage lenders must retool their practices to draw Gen Z workers

    Now is the time to recruit this diverse, technology-focused demographic into the home lending business, industry leaders say.

    Brad Finkelstein Author Image
    By Brad Finkelstein
    Originations Editor
    June 14
    nmn061523-GenZworkers.png
  • Branch banking
    BofA eyes seven new markets, including New Orleans and Milwaukee

    Bank of America is also planning to expand into Madison, Wisconsin; Boise, Idaho; and Birmingham, Alabama, a company executive said. The goal is to find growth opportunities that don't require operating a large number of branches, the executive indicated.

    Jordan Stutts Author Image
    By Jordan Stutts
    Reporter
    June 13
    Bank of America
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THE TOP PRODUCERS OF 2025

The loan originators who kept deals flowing last year reveal the secrets to their success

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© 2026 Arizent. All rights reserved.