A Western Union survey claims consumers are unable to tell the difference between humans and interactive voice response or artificial intelligence when needing customer or payment assistance, but their responses may say otherwise.

Sens. Elizabeth Warren, D-Mass., and Doug Jones, D-Ala., cited research that found algorithmic lending can lead to higher interest rates for minority borrowers.

Appraisals are viewed as a choke point in the mortgage process. As the ranks of appraisers dwindle and technology advances, a new, AI-driven approach may not be far off.

2019 has already seen billions of dollars in fintech M&A. The deals have come at a rapid enough pace that acquirers are often buying companies that are still absorbing deals of their own.

Covius Holdings plans to buy several businesses from Chronos Solutions that support mortgage servicing and origination processes, including three delivery platforms that will increase the breadth of its technology offerings.

Wells Fargo hired two seasoned veterans for their mortgage technology and data security expertise amid a digital era for financial industries.

Mortgage lending has a long way to go before most people associate it in any way with virtual reality.

Despite the benefits of going to a fully or hybrid digital mortgage process, some lenders still hesitate to adopt it as fast as expected.

One year into her tenure as SunTrust Banks' mortgage transformation officer, Sherry Graziano has put into motion several initiatives that are redefining the role of loan officers at the Atlanta-headquartered company.

The Federal Housing Administration and Ginnie Mae will use their lagging digital mortgage positions to their advantage as they put an emphasis on building their technology.

Mortgage technology company Ellie Mae, which was recently bought by private equity investor Thoma Bravo, underwent restructuring and reduced its staff by 10%.

Not only do Gen-Xers have the home buying power and technological insights and ability, but they also have more decision makers in the mortgage industry than millennials, and thereby possess supply power in the rising demand for e-closings.

JPMorgan Chase's Corporate Client Banking and Specialized Industries Mortgage group is now accepting electronic promissory notes as collateral to fund warehouse loans.

Intercontinental Exchange's proposed acquisition of Simplifile will enhance its MERS unit's growing presence in handling electronic notes.

Provenance Blockchain, recently spun off from Mike Cagney's Figure Technologies, says it can help lenders trim 70% of mortgage settlement expenses through speedier processing and paperwork reduction.

Title underwriters and other vendors reported year-over-year declines in business activity (although some reported improved profitability), but lower interest rates made them optimistic about their prospects going forward.

Quicken Loans parent company Rock Holdings is strengthening its investments in the Canadian market by acquiring a majority stake in Lendesk, a Vancouver-based mortgage fintech.

Customer-facing mortgage technology is not that big of a deal for Top Producers based in the South, even as a growing number of lenders are partnering with fintech firms to create a better user experience.

The mortgage industry identified two technology initiatives it claims have the greatest potential to improve processes and be the most broadly adopted over the next two years, according to Fannie Mae.

Ally Financial took a stake in Better Mortgage, just the latest in the growing trend of banks investing in mortgage fintech companies to enhance their digital lending offerings.