Loan Think

It would be a lot easier if we could just order mortgages on Amazon, where perhaps prime borrowers who are also prime members could get a prime mortgage with free shipping.

The refi boom is dead. And while there is still refinance volume to be had, originators have to work smarter to capture and win that business.

Many active-duty service members are unaware that they are eligible to postpone mortgage payments under the Servicemembers Civil Relief Act. A group of major financial services companies have pledged to improve communication about this option, according to the Financial Services Roundtable's Tim Pawlenty and John Dalton.

It is clear that the Consumer Finance Protection Bureau has made the mortgage industry a top priority and its supervised entities have had to fall in line with its expansive rules and regulations quickly.

The latest action against an auto lender underscores the CFPB's expectation that lenders will affirmatively act to protect customers throughout and after the consumption of the transaction.

Not only do staffers need to communicate with their customers better, they need to communicate with each other better as well.

A mortgage industry laden with government enticements has no choice but to honor a duty to serve its benefactor's affordable housing goals, claim the contributing authors of a new book.

Millennials may be the first group of homebuyer-aged Americans that don't buy into the American dream — at least not the homeownership part of it.

The CFPB's definition does not tell the full story, so real estate agents need to move with caution, no matter what kind of letter a consumer brings from a mortgage loan officer.

If you want to be seen as an expert source by your local reporter, you must be prepared.