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During 2020, our society has been faced with an economic crisis, health crisis, social justice crisis and environmental crisis. The pandemic has rapidly changed how banks engage with customers and employees; accelerating the shift from in-person interactions to digital engagements. Successfully leading a digital transformation requires much more than smart technology choices, culture is key.

From the CARES Act’s effects to the spate of nonbanks going public, these developments stand to shape how the playing field looks in 2021.

The number of nonbank mortgage lenders who launched IPOs or merged with SPACs took off like a rocket in the second half of the year.

Remote online notarization helped originators close loans amid social distancing measures, but complex local laws remain a barrier to its widespread use.

Industry watchers make their wildest guesses (more or less) about developments in real estate finance that could rock the industry in the upcoming months.

Here are some of the more significant transactions that took place in a highly unusual year for the real estate finance business.

Just like the industries that they cover, the lack of Black representation among news outlets acts as a barrier against understanding and eliminating systemic racism.

The data and analytics firm spent much of 2020 battling stakeholders Senator Investments and Cannae Holdings in a bitter war of words. Here’s a timeline of what went down.

It's been proven time and again that women look at problems differently than male counterparts. It's part of what makes balanced teams critical to the success of any organization.

There is an emotional and human aspect in all relationships and that holds true for the bond between individuals and brands. The COVID-19 pandemic has brought both the strengths and weaknesses in customer experience under the spotlight. This episode will focus on how connecting with customers and ensuring they have a positive experience with a company is paramount, particularly in a pandemic-driven world. Join our host, Brooke Worden, President of The Rudin Group and guest speaker, Virgil Miller, Chief Operating Officer of Aflac U.S. and President of Aflac Group in a discussion that will highlight how and why Aflac is emphasizing three key aspects of the customer experience in 2020.