Homeowner Hotline Volume Skyrockets

Counselors at the Homeowners' HOPE Hotline fielded nearly 60,000 calls in the third quarter, double the call volume in the previous quarter and more than a tenfold increase from that of a year earlier, according to the Minneapolis-based Homeownership Preservation Foundation.The hotline, which is dedicated to helping homeowners avoid foreclosure, offers personalized assistance with mortgage payment concerns. "Troubled homeowners are more aware of our services because of the intense media coverage surrounding the foreclosure crisis," said Colleen Hernandez, president and executive director of the foundation. The organization can be found online at http://www.995hope.org.

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