Wells Fargo Home Mortgage, Des Moines, Iowa, has announced a mail campaign to give customers affected by last year's Gulf Coast hurricanes a chance to select a repayment option that meets their personal needs.The company said the campaign was prompted by the fact that a second 90-day deferral period is about to expire. Options include a repayment plan, loan modification, a partial claim, or full reinstatement of a customer's loan. Wells Fargo said it is working with Freddie Mac and Fannie Mae "to ensure that an effective approach is taken with these customers." The company said its Consumer Credit Group launched a similar campaign in December to offer repayment options to its home equity customers. Wells Fargo can be found online at http://www.wellsfargo.com.
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ICE data reveals home value growth hit a 15-month high, prompting originators to target resilient markets like upstate New York and pivot focus toward single-family inventory.
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Chase edged out Rocket for the top spot in the annual mortgage servicer customer satisfaction survey, with depositories in seven of the top 10 spots.
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