Wyndham Capital Mortgage names Cowen as president and Hankins as COO

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Wyndham Capital Mortgage realigned its executive suite with the promotions of Ben Cowen to president and Josh Hankins to chief operating officer.

The promotions were made to position the company for scalable growth in 2020. In 2019, Wyndham Capital opened its first lending centers outside of its headquarters city of Charlotte, N.C., in Kansas City, Kans., and Salt Lake City.

Most recently Cowen was Wyndham Capital's COO. He previously held roles as the executive in charge of Citi's mortgage originations business and the president of the mortgage division at the Bank of Oklahoma.

In his new role, Cowen will be responsible for exploring locations for potential West Coast origination centers so the company is represented in all time zones, CEO Jeff Douglas said in a press release.

Cowen worked with Hankins "to introduce many efficiency gains with robotics and artificial intelligence throughout the lending process," Douglas added.

As COO, Hankins will oversee sales and operations at Wyndham Capital.

"Over the last 17 years, Josh Hankins has grown to be an exceptional leader," said Douglas. "I've watched him come into our organization with little knowledge of the mortgage experience and breakthrough many walls as he elevated himself to learn the industry."

These aren't the only executive changes Wyndham Capital made recently.

In December, it hired Trey Rigdon as its senior vice president of marketing. Formerly, he was the director of digital experience at Movement Mortgage, which is also headquartered in the Charlotte area.

Rigdon will focus on providing Wyndham Capital's loan officers with digital tools; along with building their brand presence through omnichannel marketing.

During 2019, Wyndham Capital originated over $2.2 billion of mortgage loans.

"We couldn't be more pleased with how our executive team is rounding out. We're ready to build on a record year, and we believe we're positioned for explosive growth in 2020," Douglas said.

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