People

Mortgage loan officers keep an eye on the long game, but making a sale is more than the sale; ushering people through the biggest purchase of their lives requires the ability to maintain relationships over time.

Mortgage industry hiring and new job appointments for the week ending Sept. 16.

Washington Federal in Seattle has added the general manager of mortgages at Zillow Group to its board.

Industry veteran A.W. Pickel III is heading to AmCap Mortgage to become president of the lender's newly formed Midwestern division.

Hilltop Holdings in Dallas has promoted Alan White to share the chief executive role with Jeremy Ford.

From gathering information on buildings to complex income and asset profiles of buyers, loan officers in New York have many bases to cover and hurdles to leap. Debra Shultz of Guaranteed Rate makes it look easy.

A group of financial industry players — including mortgage servicers and credit unions — are joining together to form a new coalition promoting workforce diversity.

Mortgage industry hiring and new job appointments for the week ending Sept. 9.

Homebuilder PulteGroup Inc. said its president, Ryan Marshall, will take over immediately as chief executive officer.

In order for the mortgage industry and its technology to evolve in the future, lenders and servicers must redefine their expectations for connectivity and demand more open integrations between the systems they use.