People

Mortgage professional hiring and new job appointments for the week ending March 6.

KeyCorp has named Mark Danahy president of its mortgage operations. Danahy had been managing director of Citigroup's U.S. mortgage operation from July 2011 to May 2014 and, before that, was president and chief executive of PHH Mortgage.

The concept that lenders need to have systems in place to affirmatively detect and redress problems before consumers are affected is very real and lenders should ensure their systems are up to the task.

Having the extra time for implementation has been helpful because mortgage companies were experiencing difficulties meeting the first deadline for the change in procedure, which affects government-insured reverse mortgages.

Mortgage professional hiring and new job appointments for the week ending Feb. 27.

Many sales people use a subpar demonstration, so having one that is sharp looking can make you stand out in the marketplace.

The heightened regulatory environment for servicers has also prompted a wave of process improvements.

Mortgage sales people need to make an honest assessment of why a loan application failed to close.

Analytics provider CoreLogic has designed a suite of new tools aimed at helping loan servicers provide servicemember customers with the benefits they are entitled to.

With the economy recovering, Chris Hurn saw an opportunity to start another company focused on Small Business Administration 504 loans — his longtime specialty — and spread the word to business owners about the benefits of owning their facilities.