Customer data

Other aggregators came to the bank's defense, while one CEO suggested Plaid's very public protest was unfounded.

The agency's acting chief said hundreds of data breaches justified a halt on collecting information from firms, but experts question that logic.

Sen. Elizabeth Warren released a scathing report Wednesday on Equifax's handling of the data breach last year, part of an effort to gain backing for legislation to rein in the credit bureaus.

Cybersecurity and breach notification procedures have caught the most public attention following the massive hack at Equifax, but lawmakers are also interested in the accuracy of credit reports.

Some banks are looking at how to translate the complicated and document-heavy mortgage lending process into the digital world of voice-interactive personal assistants.

U.S. Bank has begun using Einstein, Salesforce’s AI software, to give front-line staff insights into customer activity and recommendations. Other banks are likely to add similar tools.

If you borrowed to buy your home, chances are TheNumber knows a good deal about you.

Financial firms say the database is unreliable and would like to see it removed from public view. But the industry would also lose access to competitive insights that can be gleaned from the massive trove of consumer complaints.

Experian and Finicity have released a product that aims to speed up decisions on mortgage applications, using financial data aggregation technology.