Mortgage technology

Looking ahead, the fintech views cross-selling products to customers as a strategy to expand its business and increase market share in the industry.

Mortgage borrowers will begin speaking with the enhanced chatbots early next year.

Better's voice assistant can help customers get answers to mortgage application inquiries, call them back if they abandon an application and ask them about the weather.

The management changes come amid speculation that competition between Mr. Cooper and another player that's been more focused on digital operations is heating up.

The new tool, dubbed Araya, utilizes data available in several of the technology firm's lines of business, including its climate risk division.

Jay Venkateswaran, business unit head of banking and financial services at WNS Global Services, said the best lenders are preparing now for expectations of increased business at least two quarters in the future.

The mega wholesale lenders ChatUWM bot will now be able to sift through PDF documents, calculate borrower income and upload loans to UWM's application system.

Figure Technology Solutions introduces a gen AI-powered tool dubbed the "stare and compare killer" which aims to help with document reviews.

The changes will help servicers expedite submission of necessary forms needed in credit reporting disputes.

The addition of the software under its brand will help the company better serve smaller lenders as it seeks market share, company leaders said in an interview with National Mortgage News.